London Solar Pros ("we," "us," or "our"): trust is the foundation of every service call we take on, and it extends to this website. Here we set out our approach to personal information: what visitors share with us, the ways it is used, and the care it receives from the moment it reaches our team.
What This Site Collects
If you contact us for a quote, we collect the basics: who you are and how to reach you. That means your name, telephone number, and email, plus the service address and a few lines about what you need, such as a repair, an installation, or routine maintenance.
Ways Your Information Is Used
We keep the uses narrow and practical. Information from your request supports communication about that request: replies to your questions, quotes for the work, appointment reminders, and coordination of service visits. Your details are never used to build advertising profiles, and we make no exception to this rule.
How We Protect Your Information
Our commitment is straightforward: your information stays within tight boundaries. We apply reasonable security practices to prevent unauthorized access, disclosure, or loss; internal access is granted sparingly and by need; and when records reach the end of their retention period they are destroyed. No list of our customers is ever put up for sale.
Cookies on This Website
Cookies are small text files placed on your device when you visit. On this website they serve humble purposes: keeping the site operational, smoothing your navigation, and supporting the measurement of site usage. Should you prefer to refuse them, most browsers offer controls for clearing or declining cookies, with the trade-off that certain conveniences may disappear.
How Usage Is Measured
Site improvement starts with listening, and analytics is how a website listens. We rely on privacy-friendly tools that report overall patterns, such as traffic levels and popular content, without building profiles of individual people. You are a visitor to us, not a data point to be tracked across the internet.
Access, Correction, and Deletion
The information we hold about you belongs to you. On request, we will tell you what personal details we have, correct anything inaccurate, or remove your record entirely where no legal obligation requires us to keep it. Getting started is as simple as sending us a message through the contact details provided below.
Contact Us
Questions about this policy, or about the personal information we hold on your behalf, are always welcome. Our team responds to every request for details, corrections, or deletion, and you can reach us directly through the contact information listed below:
London Solar Pros
Email: contact@londonsolarpros.ca
London, ON